UX research at Credit Suisse
Free webinar: Dominic Manwani, Senior UX Researcher at Credit Suisse and Alexis Gerome, City Launcher at TestingTime talk about the importance of UX research, UX research best practices, processes, metrics, and more.
In this webinar we take a closer look at UX research practices at Credit Suisse, what the biggest challenges are, what has changed since COVID-19 and how Credit Suisse is using TestingTime’s recruiting service.
What else you can learn in this webinar:
- Good practices when doing user research with people's bank accounts
- How to interview high-net-wort individuals
- Managing and scaling an own research lab
- Using eye- and emotional tracking tools
The 45 minutes of discussion are followed by a 15-minute Q&A session.